Customer Stories

No need to re-invent the wheel. Our customers have implemented all manner of innovative solutions and freely share their experiences.

Case Studies

Solution Snapshots

Use Cases

Solution Snapshot

Maximising the use of Microsoft Teams in a governed environment

NatureScot has enabled users to collaborate with Microsoft Teams whilst automatically capturing corporate records for 100% governance

Use Case

Safeguarding children at risk

Sharing of information with health care, social welfare, housing officers, police or other agencies can help safeguard children at risk.

Use Case

Move the assessment process for building approvals online

Invite owners, developers and assessors to contribute via the cloud from in the office or on-site with Objective Connect.

Use Case

Emergency planning and response

Administer a universal system for the planning, response and recovery phases of an emergency using Objective Connect.

Use Case

Distribute Commitee and Board Papers in seconds

Digital distribution of executive and committe papers is secure, saves time, prevents duplication and reduced email overload.

Use Case

Secure transmittal of legal documents

Secure, electronic transmittal of contracts or large case files for input from external parties or reference when off site.

Use Case

Collaborating on major projects

Remove duplication and eliminate communication bottlenecks by providing a protected virtual collaborative space for all entrusted parties.

Use Case

Tendering and procurement - manage every third-party service provider

Implement a single source of truth – an online workspace to manage every third-party service provider.

Use Case

Safeguarding vulnerable people

Sharing information between health care, social welfare, housing officers, police and other agencies can help safeguard people at risk.

Case Study

Department of Conservation, New Zealand

Build as you evolve - one solution to meet changing regulatory requirements.

Solution Snapshot

Empowering the Ombudsman to deliver justice and improvement across the public sector

The Public Services Ombudsman for Wales has legal authority to investigate serious complaints about public services and care providers

Solution Snapshot

Delivering vital security for Australia

Objective RegWorks has transformed operations to better meet complex security regulations and keep Australia safe.

Solution Snapshot

Eradicating a building approval backlog with automated batch stamping

Renfrewshire Council automated building processes with Objective Trapeze, resulting in faster decisions and unprecedented time savings

Case Study

Improved collaboration across child welfare authorities and police

How Middlesbrough Council improved collaboration across an entire network for rapid child welfare response with Objective Connect

Case Study

The mission to deliver better services and outcomes to residents

As the most multicultural council in Australia, City of Greater Dandenong supports better outcomes for residents with Objective products

Watch Video

Case Study

Harvesting information in the background with minimal impact to end users

Objective GOV365 has made it possible for NatureScot's information to be captured on Microsoft Teams and saved to a direct file plan

Watch Video

Case Study

Stimulating the economy and improving communication with customers through digital planning

Objective Trapeze has ensured City of Greater Dandenong’s building and planning continuity throughout COVID-19

Watch Video

Case Study

A seamless transition to a digital building consent process with GoGet

GoGet has transformed Waitaki District Council’s building consent application process by providing a user-friendly solution

Watch Video

Case Study

Transforming from paper to digital with Objective Trapeze

Switching to digital has generated positive results for both the customer and Waitaki District Council

Watch Video

Solution Snapshot

Accurate documents increase level of patient care

Counties Manukau Health streamlined controlled document maintenance with Objective ECM – resulting in better outcomes for patients.

Solution Snapshot

Greater visibility of processing infringements provides faster outcomes for the community

Objective ECM workflow capability has enabled Access Canberra to respond to residents in an efficient, timely manner

Case Study

Glasgow City Council - Violence Against Women Partnership

Objective Connect has provided a multi-agency, city-wide solution for supporting high-risk victims of domestic abuse.

Watch Video

Case Study

NSW Department of Communities and Justice on behalf of all Australian State and Territory child protection agencies

Objective Reach has helped NSW DCJ and Australian State and Territory child protection agencies achieve a world-first data matching platform

Watch video

Solution Snapshot

Trailblazing digitisation of development assessment

Cessnock City Council has turned a historically paper-heavy process into a digital file-sharing platform in the cloud.

Case Study

NSW Department of Communities and Justice

Protecting vulnerable children with a world-first data sharing solution.

Case Study

Aviation and Maritime Security Division (AMS)

Replacing five bespoke systems with a single integrated platform for transport security

Case Study

Ministry for Primary Industries - Manatū Ahu Matua

Developing intelligent enforcement with a unified repository for all fisheries-related compliance data

Case Study

Maritime New Zealand

Safer seas for New Zealand as technology successfully delivers maritime regulatory reforms

Case Study

New South Wales Roads and Maritime Services

Helping NSW Roads and Maritime Services to drive point-to-point enforcement in just two years

Case Study

New South Wales Roads and Maritime Services

Enhancing RMS heavy vehicle safety screening in NSW with automation

Case Study

Victorian Commission for Gambling and Liquor Regulation

Liquor and Gambling Information System: An integrated technology solution

Solution Snapshot

Coordinating community food parcels during a pandemic

How COVID-19 drove technology use at Welsh Government

Case Study

Glasgow City Council: Continuity during COVID-19

Glasgow City Council was able to adapt to COVID-19 quickly with secure collaboration and connect for the common good

Case Study

Mayflower Consulting

Objective Keystone has enabled Mayflower Consultancy to work across a single source of truth - maintaining accuracy of information.

Watch video

Case Study

The Highland Council

Digital plan authoring and consultation with Objective Keystone - shaping a better future for the community.

Watch video

Case Study

Palmerston North City Council

Learn how Objective Trapeze has improved the accuracy of building consents while simplifying the process.

Watch video

Case Study

Blacktown City Council

From paper to digital in 10 weeks. Learn how Blacktown City Council streamlined their development process with Objective Trapeze.

Watch Video

Solution Snapshot

Going digital with Ministerial and Chief Executive correspondence at SA Health

Going digital with MInisterial and Chief Exectuive Correspondence vastly reduced processing time and helped executives to be more mobile.

Case Study

Volunteer Scotland

Volunteering for the vulnerable. Learn how Objective Connect was used to coordinate a national support effort amidst COVID-19.

Case Study

Glasgow City Council

Objective Connect allows the Council to share information safely across a large network, making a real difference in its community.

Watch Video

Case Study

Taronga Zoo

Discover how Objective Connect enables Taronga Zoo to work efficiently, both internally and externally while delivering on security.

Watch Video

Case Study

NSW Department of Premier and Cabinet

Powerful public sector insights into balancing security and collaboration.

Watch Video

Solution Snapshot

Digital tendering process saves time and reduces costs for the City of West Torrens.

City of West Torrens Council has streamlined panel contract tendering and procurement processes for improved collaboration with suppliers.

Solution Snapshot

Simplifying planning schemes for the state of Victoria and all of its local councils

Objective Keystone underpinning Victoria's Smart Planning Program at Dept. Environment, Land, Water and Planning

Solution Snapshot

Automating recruitment processes at Queensland Police Service

QPS wanted to save time, money and improve monitoring and management of its recruitment process.

Case Study

Thurrock Council - Corporate ECM

Thurrock Council's office modernisation led to a digital document storage reinvention.

Solution Snapshot

Transforming the development application process at Blue Mountains City Council

Secure collaboration between the council and clients, providing a two-way dialogue, improving information exchange and timeframes.

Solution Snapshot

Leading the way in joint service delivery at Glasgow City Council

Borderless communication and co-ordinated care across Glasgow's health and social care ecosystem.

Case Study

Wyndham City Council

By moving planning approvals online with Objective Connect, Wyndham have gone from processing 300 to 1,000 applications a month.

Watch Video

Solution Snapshot

Transforming Contract Approvals at Counties Manukau Health

Innovating public health processes by automating Funder Contracts approval process.

Solution Snapshot

Automating license processing at Brighton & Hove Council

Leading the way in highway license application automation to transform service delivery whilst driving customer service excellence.

Solution Snapshot

A journey to information excellence at Middlesbrough Council

To support Middlesbrough's 2020 Vision, the Council set out on a change programme to deliver best value outcomes for the local community.

Case Study

Sutherland Shire Council

Faster approval of larger, more complex development applications.

Solution Snapshot

Journey to Digital Maturity at State Trustees, Victoria

Injecting efficiency and process improvements to revolutionise the vital legal and financial services they provide to all Victorians.

Case Study

Royal Australian Navy

Robust information management delivering full auditability and traceability, enabling confident decision-making and adherence to safety.

Case Study

States of Guernsey

A simple and efficient consultation system that complies with the required laws while maximising engagement with the community.

Solution Snapshot

Digital Correspondence at Dept. Premier & Cabinet, NSW

The NSW Department of Premier & Cabinet has digitally transformed the way it manages 7,000+ pieces of correspondence per year.

Case Study

Middlesbrough Council - Information Management

Improving access of information and collaboration whilst managing information governance.

Case Study

Land Information New Zealand

Sharing large numbers of documents with external parties; saving time, preventing duplication, and reducing email overload.

Case Study

Department of Premier and Cabinet, NSW

Leading the charge in optimising public sector performance, DPC has embedded a shift in the way the business of government is conducted.

Case Study

Cumbria County Council

Cumbria County Council enables secure file sharing with Objective Connect

Img banner customer thurrock council housing

Case Study

Thurrock Council Housing Directorate

Thurrock Council transforms service delivery and reduces revenue budgets with Objective EDRM for Housing.

Img banner customer national offshore petroleum safety environmental management authority

Case Study

National Offshore Petroleum Safety and Environmental Management Authority

NOPSEMA uses Objective ECM to manage unstructured information and business processes for a highly mobile workforce.

Case Study

Office of the Privacy Commissioner

To improve knowledge sharing and compliance, the Office of the Privacy Commissioner, NZ, use Objective ECM.

Case Study

South Lanarkshire Council

South Lanarkshire Council, UK enjoyed a 400% increase in web usage for consultations following the introduction of Objective Keystone.

Case Study

ResMed

Renowned for their innovation, global medical device manufacturer, ResMed, uses Objective to help speed time to market and for compliance.

Case Study

LandCorp

In a high growth phase, LandCorp in Western Australia, implemented Objective ECM to mitigate risk and tackle information management issues.

Case Study

Hobsons Bay City Council

Hobsons Bay City Council facilitates collaboration and improves responsiveness to the community using Objective ECM.

Case Study

Health Corporate Network

Health Corporate Network uses Objective ECM and Workflow to efficiently and effectively manage 6000 transactions a day.

Case Study

ACT Planning and Land Authority

Learn how ACT Planning and Land Authority has improved service delivery to ACT citizens using Objective ECM.

Case Study

Australian Department of Defence

Managing information assets, improving efficiencies and enhancing productivity for more than 50,000 users with Objective ECM.

Case Study

Independent Transport Safety and Reliability Regulator

Following the Special Commission into the Waterfall Rail Accident, Objective ECM was implemented to help deliver safe, reliable transport.

Case Study

Primary Industries and Regions South Australia

The Dept. Primary Industry and Regions, SA laid the foundations for best practice information and process management with Objective ECM.

Case Study

Scottish Natural Heritage

For Scottish Natural Heritage, Objective ECM gives their staff access to the right information at the right time.

Case Study

Scottish Government

Objective ECM is the whole-of-government standard within the Scottish Government comprising 8 departments, and 5400 users.

Case Study

Barwon Water

Objective ECM and Workflow helps secure corporate information and streamline business processes at Barwon Water.

Case Study

Royal New Zealand College of General Practitioners

Royal New Zealand College of General Practitioners uses Objective ECM for a secure, single source of the truth uniting information sharing.

Case Study

Taupo District Council

Taupo District Council, NZ, use Objective ECM to enhance information management and improve business processes.

Case Study

Delta Electricity

Delta Electricity, uses Objective ECM to comply with state legislation, and improve business processes.