Industrial Relations

Creating fairer workplaces and stronger economies

Manage work-related regulatory frameworks and enhance the welfare of the workforce.

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Foster positive relations between employees and employers for fair, respectful and productive workplaces.

Fair and respectful workplaces create a foundation for social and economic prosperity.

By providing a clear framework for managing work-related obligations and entitlements, regulators can ensure workplaces provide fair employment conditions, respect diversity and eliminate discrimination. It can also help protect vulnerable employees from exploitation.

Objective RegWorks is a specialist regulatory SaaS solution designed to help regulators effectively enforce industrial relations legislation and educate the public. Manage the entire regulatory process in the one platform including applications, enquiry submissions, assessments, inspections, audits, investigations, enforcement actions and reporting.

Adopt a flexible, end-to-end solution

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Adopt a flexible, end-to-end solution

Use a single solution to manage the entire process of regulating work-related legislation.

Improve customer experience with digital self-service

Provide access to the general public to submit enquiries, complaints, tip-offs or permit applications via the interactive customer portal. Customer interactions trigger automatic workflows for teams to triage and effectively manage their workload.

Processes and workflows configured to support you

Design services around what the public needs and how your people work. Consistently assess performance and easily adjust processes to gain efficiencies and productivity.

Easily adapt to changing needs

Adapt to changing legislation and meet implementation deadlines with a flexible no-code or low-code solution that aligns to your requirements.

Intelligent decision-making

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Intelligent decision-making

Make decisions with confidence based on fast, accurate and reliable data when and how you need it.

Make informed, risk-based decisions

Ensure consistent, risk-based decision-making with built-in risk features including risk identification, analysis, actions and decisions. Visual risk representation helps users apply controls and take appropriate action.

Respond swiftly

With consistent, streamlined processes and access to timely information at your fingertips, teams can respond quickly and more effectively manage high caseloads.

Gain a 360-degree view of entities

Leverage a full view of all contact and compliance history such as previous or current complaints or investigations to help make better, informed decisions. Includes integration with other external agencies when required for verifying information.

Meet KPIs and reporting requirements

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Meet KPIs and reporting requirements

Powerful reporting and audit capabilities enable better decisions and ensure compliance.

Detailed dashboards and reporting

Respond within statutory timeframes and monitor performance with access to real-time reporting. Use dashboards for a clear view of all processing jobs to help manage workloads.

Digital audit trail

Meet all audit and control obligations with ready access to accurate, comprehensive usage information.

Prepare accurate reports on demand

Reduce the administrative load with accurate and timely reports across the full range of agency activities including approvals, complaints, inspections, breaches and enforcement actions.

Integrated reporting and analytics

Seamlessly integrated with internal and external systems to deliver timely, relevant information and empower your teams to make efficient, accurate and consistent decisions.

Features that help create fairer workplaces and stronger economies.

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Real-time reporting

Monitor performance using real-time information captured within a single view for operational, management and KPI dashboards.

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Capture evidence in the field

Enable officers the capability to capture information in the field, with automatic uploading for later reviewing and retrieval.

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Decision suggestions

Make consistent decisions with suggested next steps based on algorithms that consider all known data.

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Improve response times by streamlining time-consuming tasks, implementing efficient workflows, and automated document generation.

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Readily integrate with internal enterprise systems ,with the option to integrate with external parties to share data.

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Single source of data

Create a single source of reliable, accurate information to drive transparent, consistent decisions. Accessible in the office and on the field.

Explore the product

Objective RegWorks has been a huge improvement to the generic platform we had been using previously. The team has really enjoyed using the platform from the outset, something I wasn’t expecting so soon.

Robert Hortle

Commissioner of Wage Inspectorate Victoria


Extend your reading with these resources.

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Blog post

The tide turns on wage theft as Objective partners with new inspectorate

Wage Inspectorate Victoria engaged Objective RegWorks to help enforce regulation of new anti-wage theft legislation.

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8 reasons why a CRM platform might not be the right solution for regulatory agencies

Technically, a CRM could be enhanced to meet your requirements. But at what cost?

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Product brief

Objective RegWorks

Become a trusted, best practice regulator with a simple end-to-end solution

Read More

Creating fairer workplaces and stronger economies

Manage work-related regulatory frameworks and enhance the welfare of the workforce.

Get Started

If you would like more information or see a demo of Objective RegWorks, leave your details here.