Technical Support

We're here to help

Your central resource for technical support and operating assistance.

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Get the most from your Objective solution

We understand your solution and proactively work to resolve and prevent issues.

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Online Support

Product and solution support available at your fingertips.

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Deep domain expertise

Our team of experienced professionals know Objective products inside out. They will help solve issues, big or small.

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Support options

We offer a range of support options to suit the needs of your organisation.

Global customer support portal

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Global customer support portal

Access support, anywhere, any time. Track and monitor progress.

Raise a ticket & monitor progress

Raise a ticket, prioritise it and it will be directed to one of our team members to follow through to conclusion. You can track the progress of your incident, check its status, update it with new information or indicate that a resolution is no longer required.

Find answers in our Knowledge Base

Access the continually expanding Objective Knowledge Base to peruse previously asked questions and answers. Search by product, category, keyword or phrase to find answers to questions virtually instantly.

Resources & Documentation

Access product documentation, user guides, release notes and more.



Get to know Objective products and solutions with these helpful resources.

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Tutorial Video

Objective Global Support Portal

Learn how to get the most from your Objective support experience.

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Product Tutorials

Learn how to use Objective products with these tips and tricks videos.

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User Guides for Self Learning

Guides for users, managers and administrators.

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