Respond to information access requests faster
Locate, collaborate, protect and release information, while applying better governance to your processes.
Locate, collaborate, protect and release information, while applying better governance to your processes.
The release of information requires a coordinated effort by individuals and teams within and across agencies and third party organisations. Responses have to be timely and must balance rights of access with the need to protect sensitive content.
Designed to support specialist staff and teams to navigate these complex requirements, Objective OpenGov helps you rapidly respond to information access requests. Workflow automation reduces time spent on administration, and increases the number of responses you're able to process.
Automate processes
Workflows support process owners to assign, track and dispatch information access requests according to timelines.
Make governance a benefit not a burden
Provide participants with check lists and instructions of what is required of them as well as informing them on the legislative requirements.
Automatic notifications keep processes moving
Set respond dates and other key dates for each stage of the process.
Actionable emails and automated notifications ensure the response is released to the applicant on time.
Bulk redaction
Queue multiple documents for redaction, apply the same targeted key words, phrases or recurring expressions to review and irreversibly redact across all relevant documents.
Exemption codes
Pre-defined exemption codes can be applied to documents at the click of a button. Reports of these are generated once finalised.
Share files securely
Share files directly from your information repository with your external partner network, and with the applicant.
Single source of truth for each information access request
Empower internal and external participants to collaborate confidently while ensuring information governance is always adhered to.
Reduce information security risks
Access to business process workflows, tasks and related documents are controlled, monitored, tracked and audited assuring that only authorised users have access to sensitive documents and content.
Process governance
Link information governance and process automation to improve the efficiency of your business process. Apply governance policies throughout the process to ensure content is accurate, current and secure.
Actionable emails support users to get work done
Use our actionable email templates to deliver tasks in a content-rich HTML email. Users receive an email that contains all the relevant information they require to action a task.
Intuitive task forms trigger process initiation and progress
Comprehensive task forms trigger users to initiate or participate in processes. Pre-Configured task forms contain instructions, checklists, information and actions, guiding users at each step.
Seamless integration
Tight integration with your information repository ensures a single source of truth, while the workflow provides a frictionless and consistent user experience throughout the entire process.
Increase flexibility by enabling effortless movement between business processes.
Objective OpenGov automatically sets the date the response is due to the applicant based on legislation.
An automated acknowledgement email can be sent to the applicant once the request has been validated.
Find and automatically redact virtually any type of information such as: names, email addresses, phrases and more.
Classify each request to gain insights into how and what the community is requesting.
Control, monitor, track and audit through an intuitive dashboards.
Business users receive an email containing all relevant information they require to action a task.
Options for cases where exceptions are necessary to keep a process on track while everything is monitored, security controlled and audited.
Open government is the simple but powerful idea that governments and institutions work better for citizens when they are transparent, engaging and accountable.
The Open Government Partnership
Our panel of experts explore the challenges of balancing information access and collaboration with privacy and security to deliver better public services and community outcomes.
Intermedium White Paper
Delivering on the social and economic benefits of open government requires internal digital transformation. How can senior executives lead this change?
Read White PaperExecutive Brief
As governments worldwide strive to maintain public trust, executives must balance the costs of open government with the benefits.
Read Executive BriefOur proven methodology for delivering Objective OpenGov is backed by a team of specialists who are highly experienced in business process improvement and delivering great customer outcomes.
EXPLOREObjective Managed Services is a cost effective, low-risk approach to the operational management of Objective OpenGov, providing a reliable, highperforming business process solution.
EXPLOREObjective OpenGov includes a rolebased eLearining course. This convenient way to learn offers structured training ‘on-demand’ for participants at their desktop.
EXPLOREAs every implementation goes live, a support contact is assigned to your organisation, fully briefed on the specifics of your solution.
EXPLORESoftware that transforms your ability to locate, collaborate, protect and release content, while adding better governance to your processes.