The goals for a digital government to increase efficiency, improve productivity and deliver better quality services to both citizens and internal stakeholders necessitates a full command of the interaction between Policies, People, Processes and Platforms.
Produced by AIIM, this report explores the alignment of these key elements and offers insight to the importance of a strong information ecosystem with good information and process governance as the foundations for successful digital transformation (DT).
Download the paper to learn more about:
- information and process governance as the architect of DT
- aligning Policies, People, Processes and Platforms for maximum effect
- recommended actions for successful DT