Intelligent decision-making

Manage the entire application and renewal process, review eligibility, specify conditions, give approvals, manage fees and accept payments.

Manage end-to-end licensing

Enabling regulators to manage the entire licence application and renewal process, review eligibility, specify conditions, give approvals, manage fees and accept payments.

Deliver customer self-service

Manage all interactions between your agency and the public within the online customer portal. Customers can check the status of their enquiry or application, respond to follow-up information and speed up renewals through an easy-to-use, secure interface.

Make informed, risked based decisions

Risk-based algorithms take your defined parameters to calculate a risk rating. Visually depict residual risk to inform users so they can apply controls and make appropriate decisions.

360-degree view

Speed up registration and licensing renewals with complete visibility of your customers’ details, history, related activities and related parties from a single screen.

Evolve

Advanced reporting, accurate data capture and configurable workflows that can easily be updated with legislative changes.

Designed for self-configuration

Keep pace with legislation and business process changes with the ability to easily modify 'no code' workflows, business rules and automations.

Efficient workflows and automated documents

Use workflows to set reminders, assign work to individuals or teams and automate approvals. Incorporate suggested actions based on policy or legislation. Use configurable templates to automatically generate documents based on workflows and business rules.

Meet KPIs with powerful search, reporting and audit capabilities

Efficiently and accurately report your performance against Ministerial expectations.