Support

When you implement an Objective solution you invest in more than just software. You invest in solution design, process re-engineering, system implementation, training and change management. Protecting this investment is crucial to generating long-term benefits from your solution.

We are committed to providing our customers with effective and efficient support to help you optimise the business benefits you derive from your Objective implementation. We have structured our business so that, no matter where our customers are located, you have direct access to sales, professional services and management to ensure we are responsive to all your customer needs - not merely product maintenance.

Objective Support is committed to protecting your investment in our solutions. Our services continue once your system is up and running. We offer levels of support unsurpassed by other vendors to ensure you realise the long-term benefits delivered by Objective's solutions.

When you choose to implement an Objective solution, you have four support options:

• Upgrade and Support Program (USP)
• Consulting Services Program (CSP)
• Objective Optimise
• Managed Services

All of our support options include next generation software upgrades at no additional licence cost.