Professional Services

Position Overview

The position of Senior Business Consultant is to provide expert business consulting activities for Objective solutions, across both the ECM and Online platforms, and is a key role in the Objective service delivery model. Reporting to the Regional Practice Leader a Senior Business Consultant may take on a number of business projects and work in roles that range from high-level advice to on-the-ground management of a business consulting team on a major project.

Responsibilities

• Advanced Workshop Facilitation – conducting a broad range of workshops in areas beyond core methodology, often requiring preparation of materials and templates not otherwise available through the methodology. Obtain workshop outcomes where a variety of stakeholder interests (often conflicting) exist.
• Requirements Analysis – analysing customer business processes as a precursor to solutions design. Ensure alignment of business processes to associated policies, and identify areas of (mis)alignment to the Objective product suite. Identify changes to project scope arising from the analysis and bring these to the attention of the Objective Project Manager.
• Solution Design - In conjunction with Technical Consultant/s you will be responsible for architecting a design solution which satisfies the customer's documented requirements.
• Solution Configuration – configuring the Objective product suite to conform to the documented solution design as well as making evolutionary improvements to the solution through prototyping the solution with the customer.
• Data Migration – planning data migrations, including analysing the data mapping between legacy systems and Objective and advising customers on data cleansing actions. You will also be required to liaise with Technical Consultants for executing migrations.
• Testing Strategy – Responsible for the design of project testing strategies, including functional, integration and UAT testing approaches.
• Advanced Training – training customers in advanced aspects of the Objective product use and product administration.
• Global Practice Contribution – Ensure continuous improvement in the "way we work at Objective" through contribution to Global Practice and contribution to the Business Analysis forum.
• Customer Satisfaction – managing the personal relationship with the customer to ensure long-term relationships are enabled. You will also be required to execute assigned tasks within the methodology framework, on time and to satisfactory quality.
• Team Leadership – leading a team of Business Consultants engaged on a project to ensure timely, high-quality deliverables within the methodology framework.
• Health Checks – Conduct product healthchecks with existing customer installations to ensure the solution is being used in an optimal way.
• Sales Support – providing support when required to the Objective Sales team in responding to RFT questions within the Consultant’s area of expertise
• Personal Utilisation is a key responsibility with an individual goal of greater than 70% billable utilisation.

Core Competencies

• Communication – Expresses and articulates key elements of ideas or concepts (both written and verbal) in a logical, descriptive, and comprehensible manner. Anticipates reactions and responds appropriately. Probes and listens for information from others, without interrupting or judging, in order to understand underlying issues.
• Team Work – Leverages others’ expertise, and shares information and best practices to optimise work results. Encourages others and offers guidance and support to others when assistance is required.
• Customer Focus - Demonstrates in-depth understanding of customers’ industries and core business processes, and their technical and business requirements. Builds significant long-term relationships with key customer contacts.
• Judgement and Decision Making – Makes balanced and timely decisions. Evaluates a number of different options and demonstrates the capacity to anticipate problems.
• Problem Solving – Demonstrates resourcefulness by exploring a range of alternatives and options to resolve problems. Quickly recognises new problems and develops solutions within appropriate time scales.
• Presentation – Presents and articulates concepts and ideas in a persuasive and comprehensible manner. Adjusts to the audience’s needs while monitoring audience understanding and reactions.
• Professionalism and self management – Displays strong tenacity, drive, and energy to see things through to conclusion. Pursues increased accountability and challenge. Takes responsibility for personal development and the realisation of objectives.
• Technical/Functional Expertise - Demonstrates significant knowledge across a range of (generally, related) discipline areas and/or has extensive specialist knowledge. Confidently solves complex problems and translates complicated ideas into understandable concepts in a business context. Seeks out new tools, methods, techniques, and accesses extensive resources, acting as a widely consulted expert internal resource.
• Industry Knowledge - Demonstrates in-depth understanding of industry core processes, business environment, and practices, to Objective colleagues, clients, and other industry specialists. Uses familiarity with competitor’s product/service offerings to position and sell industry-specific products/services. Imparts knowledge and is recognised as a knowledgeable resource on industry practices and solutions..
• Knowledge Management – Advocates improvements in efficiency, services, processes, and some product offerings. Accesses, leverages, and contributes to Objective knowledge base and resources. Actively participates in and contributes to professional communities within Objective. Develops and utilises a network of cross-functional contacts within their regional practice to achieve objectives.
• Task management and delegation - Plans tasks and projects and defines the resources needed for achievement of deliverables. Anticipates potential problems and develops contingency plans to avoid them.
• Organisational Alignment – Considers the impact of decisions/actions beyond the boundaries of own team and builds networks of contacts that can help in attaining goals. Identifies specific decision makers and influential persons, and knows when and how to engage them.

Personal Attributes

• Intelligence
• Honesty
• Integrity
• Respect
• Enthusiasm
• Professionalism
• Customer Focused
• Resourceful
• Ability to travel for implementations around Australia and overseas

Experience

Essential:

• Minimum 3 years general commercial IT experience.
• Minimum 2 years business analysis or consulting experience.
• University Degree Qualified, ideally in Business and/or Technology.

Preferred:

• Minimum 1 year UML or similar process modelling experience.
• Minimum 1 year data modelling experience.
• End-user training delivery experience.
• Significant participation in functional, integration or UAT testing on at least one project.

You must have the right to live and work in this location to apply for this job.
 

We request that no agencies or advertising websites are to contact Objective Corporation regarding this job.

No Agencies Please.

Global Services

Position Overview

The position of Business Consultant is to provide business consulting for Objective solutions, across both the ECM and Online platforms, and is responsible for all business aspects of Objective implementations, upgrades and ongoing support. Key activities include; workshops, business analysis, prototyping, solution configuration, training and end user support. This position reports to the Regional Practice Leader.

Responsibilities

• Workshop Facilitation – facilitation of requirements workshops with customers, using standard methodology templates to obtain specific project outcomes.
• Requirements Analysis – analysing customer business processes as a precursor to solutions design. Ensure alignment of business processes to associated policies, and identify areas of (mis)alignment to the Objective product suite. Identify changes to project scope arising from the analysis and bring these to the attention of the Objective Project Manager.
• Solution Design - In conjunction with Technical Consultant/s you will be responsible for architecting a design solution which satisfies the customer's documented requirements.
• Solution Configuration – configuring the Objective product suite to conform to the documented solution design as well as making evolutionary improvements to the solution through prototyping the solution with the customer.
• Data Migration – planning data migrations, including analysing the data mapping between legacy systems and Objective and advising customers on data cleansing actions. You will also be required to liaise with Technical Consultants for executing migrations.
• Functional and UAT Testing – preparation of test cases and detailed scripts to support customer functional and user acceptance testing.
• End-User Training - Conduct end-user training on core Objective solutions, including EDM, Workflow and Portal.
• Advanced Training - Train customers in advanced aspects of Objective product use and product administration.
• Global Practice Contribution – Ensure continuous improvement in the "way we work at Objective" through contribution to Global Practice and contribution to the Business Analysis forum.
• Customer Satisfaction – managing the personal relationship with the customer to ensure long-term relationships are enabled. You will also be required to execute assigned tasks within the methodology framework, on time and to satisfactory quality.
• Personal Utilisation is a key responsibility with an individual goal of greater than 70% billable utilisation.
  

Competencies

• Communication – Conveys information, thoughts and opinions by writing or speaking in a persuasive manner appropriate to the audience. Listens carefully and attentively and clarifies and confirms the understanding of others’ messages.
• Judgement and Decision Making – Uses available information to make balanced decisions and commits to a course of action within the necessary timeframe.
• Problem Solving – Identifies the critical elements of a problem and alternative ways of resolving it. Seeks help when necessary.
• Presentation – Conveys ideas, opinions and information that reinforce credibility and knowledge. Seeks others’ input, clarifies issues and actions and displays discretion. Demonstrates awareness of the audience’s receptivity and uses appropriate techniques to illustrate key points.
• Professionalism and self management – Pursues achievement of goals with energy and enthusiasm. Seeks new experience and challenges and is aware of personal strengths and weaknesses and seeks self-improvement. Remains determined in the face of obstacles or pressure.
• Technical/Functional Expertise - Demonstrates a sound knowledge across a range of (generally, related) discipline areas. Solves complex problems and presents different professional/technical scenarios and approaches by applying specialist knowledge. Keeps abreast of tools, methods and techniques, thereby acting as an internal resource in a particular area of expertise/specialist knowledge.
• Industry Knowledge - Demonstrates and uses a sound understanding of industry core processes, business environment, and practices. Is familiar with competitor’s product/solution offerings in this business area.
• Knowledge Management – Recommends improvements in efficiency, services, processes and product offerings within the scope of work. Accesses, leverages and occasionally contributes to Objective’s knowledge base and resources. Participates in professional communities within Objective.
• Task management and delegation - Establishes and uses effective procedures and systems to monitor and track activities to ensure successful achievement of goals and projects. Identifies and articulates potential risks or problem areas in plans.
• Organisational Alignment – Considers the impact of decisions/actions beyond the boundaries of own team and builds networks of contacts that can help in attaining goals.
  

Personal Attributes

• Intelligence
• Honesty
• Integrity
• Respect
• Enthusiasm
• Professionalism
• Customer Focused
• Resourceful
• Ability to travel for implementations

Experience

Essential:

• Minimum 3 years general commercial IT experience.
• Minimum 2 years business analysis or consulting experience.
• University Degree Qualified, ideally in Business and/or Technology.

Preferred:

• Minimum 1 year UML or similar process modelling experience.
• Minimum 1 year data modelling experience.
• End-user training delivery experience.
• Significant participation in functional, integration or UAT testing on at least one project.

You must have the right to live and work in this location to apply for this job.
 

We request that no agencies or advertising websites are to contact Objective Corporation regarding this job.

No Agencies Please.

Sales
 
Position Overview

Reporting to the General Manager of Sales, Account Directors (AD) are responsible for sourcing new clients through the alignment and understanding of Government processes while leveraging senior relationships to develop business opportunities in the public sector. ADs are also responsible for maximising revenue from major/key/named client accounts in order to achieve agreed revenue targets/sales quotas. Employees in this role are individual contributors that operate in a ‘virtual team’ to secure sales revenue targets.

Responsibilities

• Develop appropriate pipeline to achieve current and future year’s quota.
• Development of effective Territory Plan.
• Production of detailed Opportunity and Pipeline Analysis reports.
• Development and maintenance of relevant industry contacts.
• Continual development of Strategic Sales Skills.
• Effectively demonstrate domain expertise in the public sector while providing value and insight to key Government stakeholders.
• Mentoring and support of Objective Corporation staff involved in sales processes.

Competencies

• Proven sales ability including outstanding negotiation skills, persuasive ability and exceptional communication skills, both verbal and written.
• Consultative approach to selling with highly developed interpersonal/relationship building skills.
• Customer Focus.
• Networking – Internal/External.
• Territory/Opportunity/Account Planning.
• Expert product and industry knowledge coupled with the ability to deal with clients at all level and translate client needs into a complete solution.
• Industry Involvement.
• Account Coverage and Campaign analysis.
• Use of Corporate Sales Tools (salesforce.com, etc.)
• Personal Attributes.
• Exceptional communications skills, verbal and written.
• Exceptional analytical skills.
• Pragmatic approach.
• High degree of professionalism and matching work ethic.
• Flexibility and adaptability.
• Highly motivated achiever.

Experience

• Software/Business solutions sales experience.
• Min. 5 years experience in direct sales within a complex software environment;
• Experienced in vertical markets of relevance – All levels of government, utilities etc.
• Experienced in selling large dollar value solutions and projects.
• Many years experience in the IT Industry;
• Experience managing and executing long sales cycles (6-24 months).
• Experienced in selling to senior business personnel (GM, CEO, CIO, CFO, Dept Heads etc).
• Proven successful sales record.
• Strong employment record demonstrating commitment to both previous employers and the candidate’s career;
• Preferably you will be degree qualified in Business and/or IT related discipline or be working towards tertiary business qualifications.

You must have the right to live and work in this location to apply for this job.
 

We request that no agencies or advertising websites are to contact Objective Corporation regarding this job.
No Agencies Please.