Case Study

Taupo District Council

Case Study

The growth of Taupo District Council, less stability in the workforce and increased business activities prompted the search for a solution to their information management challenges.

The Council faced multiple business challenges including the need to meet legislative requirements, reduce time and process inefficiencies, maintain their public image and reputation and continually improve services to the community.

Information is vital to the successful and efficient functioning of local government. Communities and ratepayers expect easy and timely access to Council information.

The Council implement Objective ECM, replacing existing systems and create a single corporate information store to eliminate existing silos of information. It is accessed from 11 locations, by 300 Council officers including its management, asset engineers, planners, policy and strategic analysts compliance officers and many more.

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  • Legislative compliance
  • Improved service delivery
  • Improved provision of information to decision makers
  • Enhanced productivity
  • Improved knowledge sharing culture
  • Improved transparency and accountability