Case Study

States of Guernsey

A simple and efficient consultation system that complies with the required laws while maximising engagement with the community.

"Objective’s simple and efficient consultation system empowers the community to be fully informed and contribute to the plan," said Damon Hackley Strategic Planning Officer, States of Guernsey.

The States of Guernsey employs around 5,500 people across ten ‘service’ departments plus the Policy Council. This equates to around 18% of Guernsey’s working population and makes the States of Guernsey the largest employer on the Island.

The States of Guernsey wanted to engage with all of it’s 65,000 residents on the Island Development Plan. This plan would be will be the principal policy document the Environment Department uses to determine land planning applications.

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BENEFITS AT A GLANCE

  • Online response rate of over 75%
  • Increase in resource efficiency
  • Secure multiple authoring on a single document version
  • Less reformatting of documents
  • Increased transparency of all representations
  • Simplifying the representation process through a personalised online portal
  • Stakeholder, representation and internal response data in one secure location

SOLUTION