Case Study

Scottish Natural Heritage

Managing information for the future with a complete corporate memory

Scottish Natural Heritage (SNH) is the government body formed to help care for, conserve and manage Scotland's wildlife, habitats and landscape. Their primary role is to look after the natural heritage, help people to enjoy it, and encourage people to use it sustainably. Much of SNH's work is done in partnership with others - local authorities, Government bodies, businesses, community groups, farmers and other land managers, and a wide range of representative bodies. It operates nationally and locally through a number of "units", with much of its day-to-day work being carried out by 11 Area teams with offices throughout Scotland.




  • Improved communication with external parties
  • Increased opportunities to collaborate
  • Reallocation of resources to value-added areas
  • Improved corporate memory
  • Protection of information for the future
  • Ability to make information public-facing
  • Enhanced corporate governance