Case Study

Scottish Government

Whole-of-Government standard within the Scottish Government comprising 8 departments, and 5400 users

“This was the single biggest IT-enabled business change project ever undertaken by the Scottish Government - and it is viewed as highly successful,” says Ben Plouviez, Head of Information Services, Scottish Government.

The Scottish Government is the devolved government in Scotland, responsible for most of the issues of day-to-day concern to the people of Scotland: including health, education, justice, rural affairs, and transport.

One of its key goals is to promote openness and transparency in the development of public policy and in the delivery of public services, which requires that organisations are able, responsibly and securely, to share information, both internally and with each other.

Download Case Study



  • Increased transparency
  • Improved public access to information
  • Enhanced collaboration
  • Improved corporate governance
  • Reduction of costs
  • Greater opportunities for flexible working practices